FAQ
- Do Tony travel overseas to take orders?
Yes, Tony did travel 3 to 4 times a year to take orders and to meet the old customers. He travels mostly to Japan, Germany, Switzerland, Denmark, England and USA.
- How do we know your overseas schedules?
You may check the Step One Homepage where Tony will announce the up-coming trips in advance.
- Do you have pick-up service when we come to Bangkok?
Yes, we do. You may call at TEL:0-2234 7949 and we will come to pick you at your hotel or etc.
- What is your business hours?
From 9:30 am till 8:00 pm everyday. Sundays closed.
- How much time do we have to order a suit, pants or shirt?
Approximately 3 days with one or two fitting. We also have 24 hours service in case you are in hurry.
- How could we pay?
Cash and all major credit cards are accepted. No commission charge for any credit card.
- Do you keep the sizes and orders of customers?
Yes, we do kept the measurements and other records of your orders in our data base at least for 5 years.
- What kind of fabrics do you have?
Like other Tailors, we do have various kind of fabrics, just to name a few... Cashmere Wool, Gabardine Wool, Wool Mix with Cotton or Polyester, Silky Wool, Silk-Linen, Silk-Cotton, Thai Silk, Egyptian, Oxford, Pin-Point Cotton, Poly Cotton, Pure Linen and the most popular Silk and Viscose, etc, etc.
